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H&M Sales Associate

2 months ago

Torrance, California, United States H&M Group Full time
About the Role

As a Retail Sales Associate at H&M Group, you will be responsible for delivering exceptional customer experiences that drive sales and profit. You will be the face of our brand, providing personalized service and product knowledge to our customers. Your goal will be to create a welcoming and engaging store environment that encourages customers to explore and purchase our products.

Key Responsibilities
  • Customer Service: Actively greet and engage with customers, providing assistance and product recommendations to ensure a positive shopping experience.
  • Store Operations: Maintain a neat and tidy sales floor, folding, hanging, and merchandising garments according to H&M guidelines to maximize selling opportunities.
  • Merchandise Management: Unload delivery trucks, receive, open, and unpack merchandise, and label items with security tags within efficiency timelines.
  • Point of Sale: Process transactions, issue receipts, and fold and place merchandise in bags following register best practices.
  • Team Collaboration: Share knowledge and skills with colleagues, offering help where needed to build a positive working environment.
Requirements
  • Customer Service Skills: Passionate about delivering exceptional customer experiences and helping customers find their style.
  • Adaptability: Able to work in a fast-paced environment, multitasking and adapting to changing situations.
  • Teamwork: Inclusive, positive, creative, and willing to learn on the job, with a flexible approach to working with colleagues.
  • Physical Demands: Ability to lift in excess of 20 pounds, stand for long periods, bend, stretch, and engage in repetitive motions.
Why Join H&M Group?
  • Dynamic Work Environment: Collaborative and inclusive team culture with opportunities for growth and development.
  • Competitive Compensation: Hourly pay rate of $16.50, with opportunities for advancement and benefits.
  • Staff Discount: Enjoy discounts on H&M Group products and services, including H&M, COS, & Other Stories, and more.