Customer Service Representative

5 hours ago


Covington, Georgia, United States Ayanna Ford-Bogan - State Farm Agent Full time
Job Opportunity

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative at Ayanna Ford-Bogan State Farm Agent.

Job Summary

This role involves generating exceptional client experiences, resolving customer inquiries, and coordinating with other agency team members to ensure customer satisfaction.

Key Responsibilities
  • Customer Service: Manage customer inquiries, resolve issues, and maintain client records.
  • Retention Strategies: Assist with customer retention strategies and coordinate with other departments to ensure customer satisfaction.
  • Problem-Solving: Handle high-stress situations calmly and effectively.
Requirements
  • Communication Skills: Strong communication and problem-solving skills.
  • Experience: Experience in customer service preferred.

We look forward to connecting with a driven and sales-minded candidate who is passionate about delivering exceptional customer experiences and growing their career with our agency.



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