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Customer Service Representative
1 month ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Nitti Sanitation, Inc.
The ideal candidate will possess excellent verbal and written communication skills, as well as the ability to handle high-volume phone calls and provide top-notch customer service.
Key Responsibilities:
- Provide customers with accurate and timely information about products and services.
- Ensure full customer satisfaction and maintain a friendly demeanor.
- Process and resolve customer complaints and issues in a professional and efficient manner.
- Keep accurate records of customer interactions and maintain confidentiality.
- Collaborate with internal teams to resolve customer issues and improve overall customer experience.
Requirements:
- High school diploma or equivalent.
- 1-2 years of related experience in customer service or a related field.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Strong problem-solving and critical thinking skills.
About Us:
Nitti Sanitation, Inc. is a leading provider of waste management services with a commitment to excellence and customer satisfaction. We strive to provide competitive pricing and personable, quality service to our customers.