Warehouse Operations Manager

2 days ago

Miami, Florida, United States Starboard Cruise Services Full time
Warehouse Supervisor Job Description

As a Warehouse Supervisor with Starboard Cruise Services, you will have the opportunity to join a world-class team and play a key role in managing the logistics of a leading Duty-Free retail company. The successful candidate will be a self-motivated, high-energy individual with exceptional organizational skills and a strong desire to help the company achieve best-practice performance in workplace safety, warehouse and equipment management, and operations.

Key Responsibilities:
  • Supervise and direct warehouse operations in a Bonded, Facility Union environment, ensuring compliance with US Customs rules and regulations.
  • Manage a team of 15+ employees, providing guidance and training to ensure excellent performance and productivity.
  • Review reporting and address productivity issues in a timely manner, ensuring the warehouse operates efficiently and effectively.
  • Work cross-departmentally with other company departments to achieve daily tasks and goals.
  • Direct the picking, packing, and movement of designated merchandise, ensuring accurate and timely processing.
  • Maintain the building's integrity concerning inbound, outbound, and inventory through consistent monitoring practices.
  • Track day-to-day facility inventory costs and SKU velocity in the Distribution Center.
  • Manage the facility cycle count program, including tracking productivity by day, week, and month.
  • Prepare and analyze the lost & found report to identify potential shrink at the dollar cost/unit level and react to variances accordingly.
  • Familiar with customs bonded warehouses and required customs forms such as 7512/6043 documents for accuracy and compliance.
  • Manage archive of all documents according to established standards.
  • Able to respond to any equipment maintenance request in a timely manner to prevent lack of productivity.
  • Identifies and promptly resolves safety, production equipment, and communication problems which prevent the department from meeting deadlines.
  • Coordinates and/or delivers all training required to ensure excellence in employee health and safety in the company.
  • Ensures associates comply with corporate, distribution center, departmental policies and procedures and bargaining unit agreement.
  • Progressive discipline skills including coaching employees consistent with union contracts.
  • Attend production meetings daily, present daily production reports.
  • Prepare and present reports to management and conduct department updates in facility-wide meetings.
  • Maintains a high level of safety, quality, and department morale.
  • Ability to independently open, close, and secure the facility.
  • Provides training and guidance that encourages the steady growth and development of capable contributing employees.
Requirements:
  • High school graduate or equivalent.
  • Minimum of 5 years supervisory experience in a bonded warehouse.
  • Experienced with WMS systems and RF units.
  • Proficient Microsoft Office skills.
  • Strong verbal and written communication skills and be fluent in English and ideally, Spanish.
Key Competencies:
  • Business Acumen
  • Drive for Results
  • Focus on Customers
  • Motivating Others
  • Attracting & Developing Talent
  • Managing Conflict
  • Communicating Effectively
  • Adaptability
  • Teamwork & Collaboration
  • Punctuality

Position Type/Expected Hours of Work: Some flexibility in hours is permitted, employee must be available during the "core" work hours of 8:00 a.m. to 5:00 p.m. Monday – Friday and must work 30 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.

Physical Demands: Office environment with frequent sitting, walking, and standing, occasional climbing, stooping, kneeling, crouching, and balancing. Frequent use of eye, hand, and finger coordination enabling use of office machinery. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Oral and auditory enabling interpersonal communication as well as communication automated devices such as the telephone.

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