Patient Services Representative

3 weeks ago


Oakland, California, United States Asian Health Services Full time

Job Summary: We are seeking a highly skilled Patient Services Representative to join our team at Asian Health Services. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient patient experience.

Key Responsibilities:

  • Register patients, verify insurance, and update system information
  • Answer incoming phone calls, respond to patient inquiries, and reschedule appointments as needed
  • Collect and post payments, provide general information to patients, and assist with scheduling appointments
  • Process referrals, explain procedures, and input referrals into the electronic health records system
  • Follow up with no-show patients, provide patient information to nursing staff, and participate in orientation and training of new staff

Requirements:

  • High school diploma or GED required and two years' work-related experience in a clinic setting
  • Bilingual/bicultural in an Asian language preferred

Benefits:

  • Medical, dental, and vision premiums 100% paid by AHS
  • 12 vacation days, 12 sick days, and 12 holidays
  • 3% 403B employer contributions and up to 2% employee match contribution
  • Transportation benefit paid by AHS
  • FSA/dependent care assistance


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