Fitness Center Representative

1 day ago


Saint Albans, Vermont, United States Planet Fitness Full time
Planet Fitness Job Opportunity

We are seeking a highly motivated and friendly individual to join our team as a Fitness Center Customer Service Representative. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.

Key Responsibilities:
  • Greet members, prospective members, and guests, providing a superior level of customer service.
  • Handle all front desk-related duties, including facilitating updates to member accounts.
  • Respond to member questions and concerns in a timely and professional manner, escalating issues as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Requirements:
  • Customer service background preferred.
  • Basic computer proficiency.
  • Punctuality and reliability are a must.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Must be 18 years of age or older.
Physical Demands:
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter cleaning chemicals on shift.

As a valued member of our team, you will enjoy a range of benefits, including a complimentary black card membership, flexible scheduling, paid training, and opportunities for job advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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