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Medical Case Management Assistant

1 month ago

Farmington, Michigan, United States MANAGED REHABilitation Consultants, Inc. Full time
Job Summary

We are seeking a highly skilled and organized Medical Case Management Assistant to join our team at MANAGED REHABilitation Consultants, Inc.

This is a full-time position that requires a completed bachelor's degree and a minimum of three years of experience in office administration or a related field.

The successful candidate will be responsible for performing a variety of administrative tasks, including answering inbound telephone calls, processing and updating client medical records, and preparing confidential correspondence.

The ideal candidate will possess excellent written and verbal communication skills, be able to prioritize and multitask, and have a professional front desk appearance.

Benefits include BCBS of MI health insurance, AFLAC, an Employee Sponsored 401K Plan, Paid Time Off, and Holiday Pay.

Our firm provides medical case management and vocational rehabilitation services to clients facing severe illness, catastrophic injury, and/or long term disability.

We specialize in assisting individuals and their families who are often overwhelmed by navigating the healthcare system and coordinating their loved one's needs.

Responsibilities
  • Answer inbound telephone calls with professionalism.
  • Process, e-file and update client medical records with the highest level of confidentiality according to HIPAA regulations.
  • Organize, retrieve, and distribute documents in electronic and print formats, ensuring accurate and timely submission.
  • Prepare confidential correspondence, reports and other correspondence.
  • Proofread and edit correspondence utilizing excellent writing, editing, and grammar skills.
  • Review and process all corporate electronic mail and hard copy correspondence.
  • Maintain and update office database.
  • Perform all other assigned office tasks.
Qualifications
  • Three (3) years+ previous experience in office administration or other related fields.
  • Proficient in Office 365.
  • Dependable and consistent in-office attendance is an expectation.
  • Professional front desk appearance.
  • Mature office demeanor with exceptional office etiquette.
  • Ability to follow direction.
  • Ability to prioritize and multitask.
  • Must be team oriented.
  • Excellent written and verbal communication skills.
  • Careful attention to detail.
  • Proficient organizational and time management skills.