Medical Assistant

3 weeks ago

Farmington, Michigan, United States UnitedHealth Group Full time

As a Medical Assistant at ProHealth Physicians, you will play a vital role in supporting our care teams and patients in a dynamic primary care setting. Our team is dedicated to delivering exceptional care and service, and we are seeking a skilled and compassionate Medical Assistant to join our team.

The ideal candidate will have a strong background in medical assisting, with experience in patient care, clinical and administrative tasks, and a passion for delivering high-quality patient care. As a Medical Assistant at ProHealth Physicians, you will have the opportunity to work with a talented team of healthcare professionals, learn from experienced colleagues, and grow your skills and knowledge in a supportive and collaborative environment.

Key responsibilities of the Medical Assistant role include:

  • Providing patient care, clinical summaries, and direction on next steps or follow-up
  • Performing phlebotomy for patients as needed
  • Acting as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
  • Managing patients according to approved protocols and consistent with appointment and scheduling guidelines
  • Carrying out standing orders consistent with practice policies and procedures
  • Documenting all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
  • Scheduling tests, treatments, and follow-up visits on behalf of patients; assisting patients with identifying suitable outside resources for disease management and other services; referring patients when appropriate
  • Answering and documenting patient phone calls; taking complete messages and routing to providers as needed using the EHR
  • Monitoring task buckets in order to respond to tasks in a timely manner, follow up on overdue orders/worklists, and monitor status of critical referrals
  • In coordination with Regional Nurse Managers, maintaining oversight of temperature monitoring
  • Assisting care teams to assure smooth office operation and delivery of excellent service through teamwork
  • Maintaining knowledge of current coding, OSHA, and CLIA regulations and company policies
  • Adhering to all patient safety initiatives and infection control regulations
  • Performing other duties as assigned

At ProHealth Physicians, we are committed to delivering exceptional care and service to our patients and communities. We believe that every individual deserves access to high-quality healthcare, and we are dedicated to making a positive impact in the lives of those we serve.

If you are a motivated and compassionate Medical Assistant looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.

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