Operations Coordinator

5 days ago


Poulsbo, Washington, United States Masterworks Full time
Job Description

Job Summary:

Masterworks is seeking a highly organized and detail-oriented Operations Coordinator to support the success of our client projects. As a key member of our team, you will be responsible for ensuring the smooth execution of projects from start to finish, working closely with our Creative, Project Management, and Client Services teams.

Key Responsibilities:

  • Project Scheduling: Maintain accurate and up-to-date project schedules in Workamajig to ensure timely delivery of client projects.
  • Routing and Coordination: Work with internal teams to route creative assets through the business on schedule, coordinating with Creative, Client Services, and Project Management teams as needed.
  • Process Improvement: Identify opportunities for process efficiencies and develop new processes to support the agency's goals.
  • Communication: Facilitate internal status meetings and own internal agency advocate communication to ensure seamless collaboration between teams.
  • Quality Control: Support Production QC processes to ensure digital and direct mail materials are accurate and on-time.
  • Tool Optimization: Utilize Pageproof tool for routing art and support optimization of tool use to improve efficiency.
  • Research and Development: Research new tools and systems for automation and efficiency efforts to support the agency's growth.

Requirements:

  • 1-3 years of Project Management experience, preferably in a marketing agency setting.
  • Bachelor's degree or equivalent experience.
  • Experience developing and/or supporting work breakdown structures, creating timelines, and driving successful execution of milestones.
  • Experience collaborating with team members to find and create process efficiencies.
  • Experience with Workamajig, Google Suite, Slack, Pageproof, or other integrated operations tools.

What We Offer:

As a member of the Masterworks team, you will have the opportunity to work with a diverse group of professionals who are passionate about making a difference in the world. We offer a dynamic and supportive work environment, with opportunities for growth and development.



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