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Project Support Specialist

2 months ago

Poulsbo, Washington, United States Masterworks Full time

About Masterworks

Masterworks is a dynamic and innovative company that specializes in integrated marketing, fundraising, and branding solutions. Our team of experts is dedicated to helping our clients achieve their goals and make a meaningful impact in the world.

Job Summary

The Operations Coordinator plays a critical role in supporting the success of our client projects. This position is responsible for ensuring that all creative assets are routed through the business on schedule, maintaining project schedules in Workamajig, and coordinating with internal teams to ensure timely delivery of projects.

Key Responsibilities

  • Project Scheduling and Routing
    • Work with internal teams to ensure all art is routed through the business on schedule
    • Maintain project schedules for creative routing in Workamajig
  • Team Collaboration and Communication
    • Coordinate with the Creative, Client Services, and Project Management teams during the routing process
    • Facilitate internal status meetings as necessary
  • Process Improvement and Optimization
    • Assist in developing new processes for efficiencies and support the documentation and rollout of new processes internally
    • Research new tools and systems for automation and efficiency efforts
  • Quality Control and Assurance
    • Support Production QC processes to ensure digital and direct mail are accurate and on-time
  • Administrative Tasks
    • Maintain and monitor project schedules daily
    • Complete timesheet daily

Requirements

  • 1-3 years of Project Management experience a plus
  • Marketing agency experience a plus
  • Bachelor's degree or equivalent experience
  • Experience developing and/or supporting work breakdown structures, creating timelines, and driving successful execution of milestones, on-quality, on-budget, and on-schedule
  • Experience collaborating with team members to find and create process efficiencies
  • Experience with Workamajig, Google Suite, Slack, Pageproof, or other integrated operations tools a plus