Immersive Experience Ambassador
4 days ago
About the Role:
The Guest Services Associate is the first point of contact for our guests, responsible for welcoming them to our immersive art experience and providing exceptional interactions throughout their visit. This role requires a strong commitment to delivering a beyond-exceptional experience, championing weirdness, radical inclusion, and the power of creativity to change the world.
Key Responsibilities:
- Welcome guests to our exhibitions and provide engaged interactions throughout their visit.
- Encourage guests to immerse themselves in our interactive storylines.
- Fulfill key operational duties and tasks to ensure a seamless guest experience.
- Champion our values of Collaborative Creativity, Provocative Playfulness, Outsiders Welcome, Authentic Compassion, and Audacious Courage.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.
- Strong commitment to delivering exceptional customer service.
- Ability to work a variety of shifts, including evenings and weekends.
What We Offer:
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Company-paid life insurance and long-term disability coverage.
- Voluntary short-term disability and critical illness policies.
- A company-paid employee assistance program.
- Paid parental leave for 12 weeks.
- Discounts on Meow Wolf gift shop merchandise.
- Admission to Meow Wolf attractions for employees and guests.
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