Vacation Experience Coordinator
2 weeks ago
Hilton Grand Vacations is a leading provider of vacation experiences. Our mission is to make memorable moments for our guests and have a positive impact on the communities we serve.
Estimated Salary$55,000 - $65,000 per year, depending on location and experience.
Job DescriptionGuest Services Coordination
We are seeking an experienced Guest Services Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating guest services, ensuring seamless tour experiences, and maintaining accurate records.
- Coordinate daily Sales Executive rotations and ensure accurate tour assignments.
- Verify guest qualifications and prepare them for their tour.
- Work with management to resolve issues related to guest satisfaction, schedules, and tour modifications.
Required Skills and Qualifications
To be successful in this role, you must possess:
- 1+ years of experience in hospitality or customer service.
- Bilingual proficiency in Spanish (required).
- Proficiency in Microsoft Office.
- Able to work flexible hours, including evenings, weekends, and holidays.
Benefits
We offer a competitive benefits package, including:
- First-day benefits.
- Excellent health care options.
- Paid Time Off (PTO) for rest and relaxation.
- Retirement savings plan.
About Us
Hilton Grand Vacations is an equal opportunity employer and values diversity. We welcome applicants from all backgrounds and provide reasonable accommodations for individuals with disabilities.
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