Senior Patient Registration Coordinator
4 weeks ago
At HAART Inc, we are seeking a highly skilled and detail-oriented Sr. Patient Registration Specialist to join our team. As a key member of our patient registration team, you will play a critical role in ensuring the smooth and efficient registration process for our patients.
Job Summary:The Sr. Patient Registration Specialist is responsible for conducting eligibility verification screenings, documentation collection, and financial assessments for all clinic patients accessing services. This includes verifying eligibility for HIP and Ryan White funded programs, Patient Protection and Affordable Care Act insurances, and Medicaid or Medicare.
Key Responsibilities:- Conduct initial and 6-month eligibility screenings and financial assessments for new and existing clients.
- Enroll eligible patients/clients in appropriate programs for benefits.
- Effectively coordinate and communicate with other staff regarding the status of eligibility for and access to agency services.
- Maintain effective communication between interagency service providers to coordinate services.
- Verify and update patient demographics at each encounter.
- Verify and update patient insurance information at each encounter.
- Serve as a back-up to the Patient Registration Specialist position when needed.
- Input all required patient demographics and information into the electronic record while following PHI & HIPAA guidelines.
- Complete required documentation in a timely manner.
- Maintain current awareness of community-based resources and public benefits available to clients.
- Maintain current awareness of basic HIV disease and treatment issues.
- Handle confidential and sensitive client/patient information using HIPAA guidelines.
- Work within the system in a resourceful manner to accomplish reasonable work goals; show flexibility in response to process change and adapt to and accommodate new methods and procedures.
- Participate in performance improvement activities and initiatives on-going.
- Attend and participate in in-service and continuing education offered to the staff.
- Bachelor's degree, or Three (3) years' experience working within a healthcare establishment with a focus on patient registration, verifying eligibility, and completing patient financial assessments.
- Managed Care or Ryan White experience is highly desired.
- Proficiency in Windows, Microsoft Office, and typing skills are required.
- Proficient in medical practice management software (e.g., Athena Health).
- Sound knowledge of dental and medical terminology.
- Excellent verbal, customer service, and written skills.
- Exceptional organizational skills.
- Bilingual Spanish/English preferred.
The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
- Ability to work in a confined area.
- Ability to sit at a computer terminal for an extended period.
Driving during the workday as well as local or out of state travel may be required to perform job duties.
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