Field Service Coordinator
3 days ago
The estimated annual salary for this position is approximately $60,000. Located in Monroe, NC, the Service Coordinator will be responsible for overseeing field service activities under the direction of the Dispatch Supervisor.
Key Responsibilities:
- Provide exceptional customer service to customers via phone and email
- Respond quickly to district service calls and provide timely updates to key account groups and customers
- Cross-train in multiple areas of the department, including quoting, creating purchase orders, and more
- Maintain accurate records and reports, including monthly reports for key customers as instructed by the Dispatch Supervisor
- Serve as a liaison between production and sales teams
Requirements:
- Strong computer skills, with proficiency in Word, Excel, and PowerPoint
- Experience working in a field service industry
- College degree preferred
- Pleasant telephone voice and positive attitude
- Ability to work well under pressure and manage multiple projects simultaneously
About ASSA ABLOY Entrance Systems:
As a leading supplier of entrance automation solutions, we offer complete pedestrian, industrial, and high-performance door solutions to a global clientele. Our innovative products make spaces safer, more secure, and easier to access.
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