Part-Time Service Excellence Coordinator

3 days ago


Monroe, North Carolina, United States Burlington Full time

About the Role

As a Customer Service Lead at Burlington Stores, you will be responsible for creating a positive shopping experience for our customers. This involves leading by example, maintaining a customer-first focus, and driving improvements in friendliness, speed of checkout, and customer satisfaction.

Responsibilities:

  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Maintain a clean and organized store environment, troubleshooting issues with registers and transactions.
  • Coordinate scheduling and breaks, ensuring seamless operations.
  • Collaborate with the team to achieve sales goals and exceed customer expectations.

Requirements

To succeed in this role, you must be able to work a flexible schedule, including evenings, weekends, and holidays. You should have excellent communication skills and the ability to multitask in a fast-paced environment.

What We Offer

Burlington Stores offers competitive pay, flexible scheduling, and opportunities for professional growth. As a part-time associate, you may be eligible for our benefits package, including medical coverage and a 401(k) plan.



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