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Customer Service Representative

2 months ago

Sanford, Florida, United States Del-Air Full time

Del-Air Heating, Air Conditioning, and Refrigeration, Inc. is a leading provider of residential HVAC services in the United States. We are a rapidly growing company with a strong presence in Central Florida.

We are currently seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for communicating with clients to determine their needs and providing exceptional customer service.

Key Responsibilities:

  • Communicate with clients to determine their needs and provide solutions
  • Provide exceptional customer service and support
  • Work collaboratively with the service department to resolve customer issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • High school diploma or equivalent required
  • Minimum 1 year of call center/customer service experience
  • Must be Bilingual (English & Spanish)
  • Computer literate with expert knowledge in MS Office Suite
  • Eligible to legally work in the United States
  • Ability to thrive in a team environment

Benefits:

  • Employee Stock Ownership Plan (ESOP)
  • Opportunities for career growth and advancement
  • Competitive wages
  • Company Paid Life Insurance
  • Company Paid Telehealth Program - MDLIVE
  • Medical, Dental, and Vision Plans
  • Supplemental Benefit Plans (Disability, Accident, Critical Illness, etc.)
  • Paid time off (PTO) / Paid holidays
  • 401K Retirement Plan
  • Corporate Wellness & Safety Programs
  • Referral Incentives

How to Apply:

Please submit a resume or detailed description of your job history to be considered for the position.