Customer Service Representative
5 days ago
At Orora Packaging Solutions, we believe our packaging touches lives. Together, we deliver on the promise of what's inside. We help customers develop optimized packaging solutions that transform the packaging experience. From custom packaging design and packaging materials to prototype development and manufacturing, packaging automation and equipment, kitting and fulfillment, global sourcing, and full service warehousing and logistics, our packaging consultants develop cutting-edge, innovative solutions that take a product from concept to consumer.
Key Responsibilities- Provide exceptional customer service and support to internal and external customers.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with cross-functional teams to ensure seamless customer experience.
- Develop and maintain strong relationships with customers to drive sales growth and customer satisfaction.
- Stay up-to-date with industry trends and competitor activity to provide informed insights and recommendations.
- High school diploma or equivalent required.
- 3+ years of customer service experience in a related industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
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