Cybersecurity Operations Manager

3 weeks ago

New York, New York, United States Jostens Full time
About the Role

We are seeking a highly skilled Cybersecurity Operations Manager to join our team at Jostens. As a key member of our Technology organization, you will play a critical role in safeguarding our enterprise against evolving cyber threats.

Key Responsibilities
  • Manage Cybersecurity Operations Management (SOC)
  • Manage the day-to-day cyber security operations, including the investigation, containment, and remediation of incidents escalated through the Managed Security Services Provider (MSSP)
  • Manage the 24/7/365 Managed Security Services Provider
  • Manage and optimize SIEM solutions for log aggregation, correlation, and real-time security event monitoring
  • Develop runbooks corresponding to potential cyber security incidents, including integration of runbooks with external stakeholders and MSSP
  • Manage Security Operations Center (SOC) team, ensuring effective monitoring and response to security incidents
  • Provide consulting and mentorship to SOC team members, including training on incident response processes and technologies
  • Actively manage and lead the Incident Response activities and tabletop exercises
  • Own Cybersecurity Tools and Solutions Management
  • Develop and manage security solutions, frameworks, and methodologies
  • Evaluate, select, implement, and maintain security tools to enhance the organization's security posture
  • Administer and manage security solutions such SIEM, EDR, FIM, eMail filtering, domain protection, vulnerability management tools, and other application security operations capabilities
  • Collaborate with stakeholders to align security capability solutions with business requirements
  • Evaluate emerging security technologies and provide recommendations for their implementation
  • Manage, maintain, and/or govern cybersecurity tools and systems used for protection, monitoring, detection, and incident response
  • Govern the management and configuration of cybersecurity related tools such as firewalls, IDS/IPS, VPN, NAC, and other tools managed by the Infrastructure Team
  • Define and enforce policies around certificate key usage to ensure strong security
  • Monitor the effectiveness of security tools and make recommendations for improvements or changes as needed
  • Directly participate in the installation, configuration, and monitoring of new cyber security technologies
  • Participate in the development of cyber security policies, standards, and procedures
  • Remain current with emerging cyber security threats and advise relevant stakeholders on the appropriate course of action
  • Manage and develop cyber security operations metrics and reporting
  • Provide Threat and Vulnerability Management
  • Develop and execute vulnerability management programs to identify, prioritize, and remediate security vulnerabilities
  • Conduct regular assessments and vulnerability scans to identify and mitigate potential threats and vulnerabilities
  • Monitor threat intelligence sources and stay updated on the latest security vulnerabilities and attack vectors and provide recommendations for mitigating risks
  • Define, implement, and monitor secure system configurations and hardening standards for servers, network devices, and other critical infrastructure
  • Develop and enforce security policies, standards, and procedures for system hardening
  • Collaborate with system administrators to ensure secure configurations are implemented and maintained
  • Conduct regular evaluations to verify compliance with security hardening standards
  • Provide audit evidence for SOX, PCI, and other stakeholder assessments
  • Manage Team
  • Coach, mentor, and provide leadership to two direct reports
  • Lead all aspects of personnel management, including hiring, promotions, performance reviews, and disciplinary actions
  • Support the development of your team's skills, address performance gaps, and ensure fair application of company policies in collaboration with HR
About Jostens

Jostens is a leading provider of student commemoration products and services, serving local communities for over 125 years. We work with thousands of K-12 schools, colleges, and universities each year, and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products, such as yearbooks, letter jackets, class jewelry, and championship rings, keep meaningful traditions alive and inspire millions of people to celebrate their unique stories, milestone moments, and biggest accomplishments every year.

About the Technology Organization

Our Technology organization combines planning, analysis, and development in combination with both enterprise retail and manufacturing platforms as well as custom development using primarily Java, web services, and web application frameworks like ReactJS/NodeJS. The Technology organization manages priorities through a centralized quarterly planning in close collaboration with business decision-making and strategy, directly supporting leadership in Marketing, Sales, Digital & Operations. Delivery is managed through typically an agile, two-week scrum or Kanban methodology leveraging a suite of Atlassian products. The Technology teams are structured organizationally to focus on key platforms and the business units that they. Though the utilization of best-in-class technical software, such as AWS, Tableau, SAP BPC, Oracle EBS, Salesforce, & Microsoft 360, you will get to play a critical role in determining technology solutions that steer our business.

What We Offer
  • We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.
  • We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.
  • We believe in flexibility. We provide hybrid work options.
  • We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays. *For Washington residents, you will receive 13 vacation days, 8 paid sick leave, 8 company paid holidays, and family paid leave.
  • We care about your development. We support tuition reimbursement after 6 months of service.

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