Automotive Service Advisor

1 day ago


Chantilly, Virginia, United States Rosenthal Automotive Full time
Job Opportunity at Rosenthal Automotive

We are committed to helping our employees grow and succeed in their careers. As a Service Advisor at Rosenthal Automotive, you will play a crucial role in providing exceptional customer service and ensuring the highest level of satisfaction for our clients.

Key Responsibilities:

  • Advise customers on necessary services for their vehicles
  • Identify and present additional maintenance needs to customers
  • Communicate inspection results and present corrective procedures to customers
  • Prepare repair orders and estimate labor costs
  • Describe customer concerns to technicians and explain work performed to customers
  • Schedule service appointments and loaner/rental cars as needed
  • Maintain professional relationships with customers to encourage repeat business
  • Meet high customer satisfaction standards (CSI)
  • Perform federal, state, and manufacturer-mandated recalls

Requirements:

  • 1+ year of service writing experience or sales experience preferred
  • Automotive experience preferred but not required
  • Valid driver's license and good driving record
  • Enthusiastic, motivated, and energetic individual with excellent communication skills
  • Professional personal appearance and attention to detail

We offer a competitive salary, annual longevity bonus, minimum guarantee for 3 months during training, and a range of benefits including paid time off, 401k, medical, dental, vision, short and long-term disability, and life insurance. If you are a motivated and customer-focused individual looking to grow your career, please submit your resume for immediate consideration.



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