Service Advisor
2 weeks ago
This is a full-time opportunity for a Service Advisor to join our team at Sunroad Automotive. The successful candidate will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.
- Key Responsibilities:
- Provide outstanding customer service and address customer inquiries and concerns in a timely and professional manner.
- Schedule service appointments and ensure accurate vehicle information is captured.
- Communicate clearly and concisely with customers regarding service requirements and estimated costs.
- Work collaboratively with our technicians to diagnose and resolve vehicle issues.
- Handle customer complaints and resolve issues in a fair and efficient manner.
- Maintain accurate records of customer interactions and service performed.
To be successful in this role, you will need:
- High school diploma or equivalent
- One year of experience in a customer-facing role, preferably in the automotive industry.
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Valid driver's license and a safe driving record.
At Sunroad Automotive, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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