Service Advisor

2 weeks ago


El Cajon, California, United States Sunroad Automotive Full time
Job Overview

This is a full-time opportunity for a Service Advisor to join our team at Sunroad Automotive. The successful candidate will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.

  • Key Responsibilities:
  • Provide outstanding customer service and address customer inquiries and concerns in a timely and professional manner.
  • Schedule service appointments and ensure accurate vehicle information is captured.
  • Communicate clearly and concisely with customers regarding service requirements and estimated costs.
  • Work collaboratively with our technicians to diagnose and resolve vehicle issues.
  • Handle customer complaints and resolve issues in a fair and efficient manner.
  • Maintain accurate records of customer interactions and service performed.
Requirements

To be successful in this role, you will need:

  • High school diploma or equivalent
  • One year of experience in a customer-facing role, preferably in the automotive industry.
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Valid driver's license and a safe driving record.

At Sunroad Automotive, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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