ITSM/Integration API Developer
4 weeks ago
Transform technology into opportunity as a Programmer Advisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
Key Responsibilities- Builds and codes applications and/or models using various computer programming languages.
- Work directly with the Space force customer to understand requirements.
- Lead other programmers in delivery of the ITSM system and work with the engineering team to design integrations.
- Building, configuring, and maintaining the ITSM system (JIRA Service Management) for Space forces digital environment.
- Utilize your programming skills to integrate COTS products JIRA, Confluence, Sailpoint, and Dynatrace to monitor, manage and automate the ITSM processes for the Space Force digital environment.
- Builds and codes applications and/or models within JIRA Service Management, Dynatrace, Sailpoint, and Azure.
- Designs, develops, deploys, and maintains operating systems and operating system software.
- Installs enhancements and performs updates to software of existing systems, including middleware and application programs that run on the system.
- Performs troubleshooting of problems and provides customer support for software systems and application issues.
- Debugs problems with system software. Provides recommendations for continuous improvement.
- Performs maintenance tasks to keep systems running smoothly.
- Writes and updates test procedures.
- May coach and provide guidance to less-experienced professionals.
- May serve as a team or task lead.
- Education: Bachelor's Degree
- Technical Training, Certification(s): IAT Level II or higher certificate (minimum Security + CE).
- Required Experience: 5+ years of related experience.
- Required Technical Skills: Integration experience of COTs tools utilizing Java Script, plug ins and SOAP/Rest APIs, XML, JQuery, Python, Java, JSON, etc. Hands-on experience with API development and integration with third party authentication and monitoring tools.
- Security Clearance Level: Secret.
- Required Skills and Abilities: Analytical skills, verbal and written communication skills, creativity, problem solving and group leadership
- Preferred Technical Skills: History with both Dynatrace and Jira will be beneficial but not required. Experience with Jira Service Management (JSM) application and JSM Webhooks.
At GDIT, people are our differentiator. As a Programmer Advisor, you will help ensure today is safe and tomorrow is smarter. Our work depends on Programmer Advisor joining our team to build out an ITSM system utilizing and integrating JIRA service management, Dynatrace, Sailpoint, Active Directory, and native cloud tools in a secure environment.
Transform technology into opportunity as a Programmer Advisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
As a Programmer Advisor, you will be responsible for building and coding applications and/or models using various computer programming languages. You will work directly with the Space force customer to understand requirements and lead other programmers in delivery of the ITSM system. You will also work with the engineering team to design integrations and build, configure, and maintain the ITSM system (JIRA Service Management) for Space forces digital environment.
You will utilize your programming skills to integrate COTS products JIRA, Confluence, Sailpoint, and Dynatrace to monitor, manage and automate the ITSM processes for the Space Force digital environment. You will also build and code applications and/or models within JIRA Service Management, Dynatrace, Sailpoint, and Azure. You will design, develop, deploy, and maintain operating systems and operating system software. You will install enhancements and perform updates to software of existing systems, including middleware and application programs that run on the system.
You will perform troubleshooting of problems and provide customer support for software systems and application issues. You will debug problems with system software and provide recommendations for continuous improvement. You will perform maintenance tasks to keep systems running smoothly and write and update test procedures. You may coach and provide guidance to less-experienced professionals and may serve as a team or task lead.
At GDIT, we offer a comprehensive benefits package for all US-based employees, including a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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