Luxury Retail Sales Associate
1 week ago
Longchamp is a renowned luxury brand based in Paris, with a strong international presence and a commitment to quality and craftsmanship. As a family-run business, we value innovation, passion, and dedication in our team members.
Job Title: Luxury Retail Sales AssociateWe are seeking a talented Luxury Retail Sales Associate to join our team at Aventura Mall. This is an hourly-based position with bonus opportunities.
Key Responsibilities:- Generate and maximize sales through effective client persuasion and relationship-building.
- Maintain extensive knowledge of products and merchandise care, including new items and customer service guidelines.
- Develop and manage client books to foster long-term relationships and drive sales.
- Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention.
- Assist with mailings, answer phones, and process phone orders.
- Contribute to floor moves, merchandising, and display efforts.
- Support processing and replenishing of merchandise, including tagging and inventory management.
- Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping.
- High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
- Three plus years of high-end retail, boutique, or sales experience.
- Proficient in inventory management, customer sales, and merchandising.
- Skilled in Cegid transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports.
- Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.
- Opportunities to learn daily and develop in a meaningful profession.
- Transmission of know-how linked to leather goods by our in-house guides.
- Tailor-made induction program for your first 6 months.
- Local management and a family-run business where your work will be valued.
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