Administrative Coordinator

2 months ago

Urbandale, Iowa, United States IP Pathways Full time
Job Overview

Position Title: Executive Assistant

Employment Type: In-Office

Location: Urbandale, IA

Company Overview

IP Pathways stands as a leading Managed Service Provider (MSP), offering innovative IT solutions and exceptional service. Our mission is to transform IT into a strategic asset, empowering businesses to accelerate growth, foster innovation, and maintain a competitive advantage.

Role Summary

The Executive Assistant will deliver high-level administrative support to the CEO and Executive Vice President. This position involves ensuring the precision and promptness of sales documentation within our CRM system, ConnectWise, alongside traditional executive assistant responsibilities. The ideal candidate will exhibit outstanding organizational capabilities, excellent communication skills, and a high degree of professionalism. Occasional travel may be necessary for this role.

Core Responsibilities

Key duties include, but are not limited to:

  • Oversee and manage executive schedules, including organizing meetings, appointments, and travel logistics.
  • Serve as a gatekeeper for communications, ensuring efficient time management.
  • Draft and refine correspondence, reports, and presentations.
  • Assist in the organization and coordination of executive meetings and events.
  • Manage incoming calls, emails, and other communications on behalf of the executive team.
  • Guarantee the accuracy and timeliness of sales documentation in the CRM system, ConnectWise, across all locations.
  • Track sales activities and liaise with the sales team to ensure updates and proper documentation.
  • Generate and analyze sales reports from ConnectWise to identify discrepancies and maintain data integrity.
  • Communicate with sales teams to request updates and corrections in ConnectWise.

Qualifications

  • Exceptional organizational and time-management skills.
  • Strong written and verbal communication abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Capability to handle confidential information with utmost discretion.
  • Detail-oriented with a strong focus on accuracy.
  • Excellent interpersonal skills and the ability to collaborate effectively with a diverse team.
  • Ability to multitask and prioritize responsibilities in a dynamic environment.
  • Familiarity with CRM systems, preferably ConnectWise.
  • Capacity to work independently and demonstrate initiative.

Educational Background

  • High school diploma or equivalent; associate or bachelor's degree preferred.
  • 1-2 years of relevant administrative assistant experience required.
  • Experience utilizing a CRM system is mandatory.

Why Choose IP Pathways?

IP Pathways is a premier provider of hybrid IT solutions for businesses of all sizes, delivering exceptional engineering services backed by attentive customer support. Here are some compelling reasons to consider a career with us:

  • Comprehensive benefits: Attractive healthcare benefits and a 401k plan with company matching.
  • Work-life balance: We believe in supporting families, offering flexible work schedules to accommodate personal needs.
  • Continuous training: We are committed to investing in your professional development, providing opportunities for skill enhancement and certification in sought-after technologies.

Next Steps

If you are seeking a rewarding challenge and wish to contribute to a culture of technical excellence and customer commitment, we encourage you to explore this opportunity.

Sponsorship/Relocation

Applicants must possess authorization to work in the United States on a full-time basis. Sponsorship for employment visa status and relocation reimbursement are not available for this position.

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