Senior Business Analyst
12 hours ago
The DNA Group is seeking a Senior Business Analyst - Process Consultant to support the development of a new technology platform for the Child and Family Services Agency (CFSA). The ideal candidate will have extensive experience in technology implementation, strong analytical capabilities, and a collaborative approach to ensure successful project outcomes.
- Engage with clients to identify and clarify complex business needs.
- Develop functional specifications and designs for necessary customizations.
- Document current processes while designing improved workflows for future operations.
- Create wireframes to outline user interactions with the platform.
- Develop user stories and acceptance criteria to guide development efforts.
- Support the creation of test scenarios to validate system performance.
- Assist in training and onboarding users during rollout phases.
- Collaborate with developers to ensure proposed solutions are effective and practical.
- Communicate complex ideas clearly in both written and verbal formats.
Minimum Qualifications:
- Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience.
- 4+ years' experience gathering requirements and documenting business processes
- Strong teamwork and interpersonal skills
- Ability to develop effective working relationships with all levels of personnel
- Strong client-service orientation and focus
- Thorough attention to detail and a strong desire to deliver the highest quality solutions
- Experience across a variety of industries
Required Experience:
- Business Analyst/Process Consultant: 6-10 years (Required)
- User Requirements/User Stories/Acceptance Criteria: 6 years (Required)
- Wireframes/Mockups: 2 years (Required)
- Communication Skills: 6 years (Required)
- Jira/Microsoft ADO: 1 year (Highly Desired)
- Figma or Similar Tools: 1 year (Highly Desired)
- Process Diagram Tools: 1 year (Highly Desired)
- 4 Days Onsite (Required)
This Job Is Ideal for Someone Who Is:
- Analytical -- Able to assess complex business processes and identify areas for improvement.
- Collaborative -- Works effectively with cross-functional teams and clients to achieve common goals.
- Detail-Oriented -- Pays close attention to the specifics of requirements, processes, and documentation.
- Adaptable-- Comfortable working in a dynamic environment and adjusting to changing project needs.
- Communicative-- Strong verbal and written communication skills to convey technical concepts to diverse audiences.
- Problem-Solver-- Capable of developing innovative solutions to meet client needs and improve operational efficiency.
The DNA Group maintains a drug-free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
Equal Opportunity Employer: Affirmative Action/ Race/Sex/Sexual Orientation/Gender Identity/National Origin/Veteran/Disability Employer
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