Senior Business Analyst

12 hours ago


Washington, Washington, D.C., United States The DNA group Full time
Job Description

The DNA Group is seeking a Senior Business Analyst - Process Consultant to support the development of a new technology platform for the Child and Family Services Agency (CFSA). The ideal candidate will have extensive experience in technology implementation, strong analytical capabilities, and a collaborative approach to ensure successful project outcomes.

  • Engage with clients to identify and clarify complex business needs.
  • Develop functional specifications and designs for necessary customizations.
  • Document current processes while designing improved workflows for future operations.
  • Create wireframes to outline user interactions with the platform.
  • Develop user stories and acceptance criteria to guide development efforts.
  • Support the creation of test scenarios to validate system performance.
  • Assist in training and onboarding users during rollout phases.
  • Collaborate with developers to ensure proposed solutions are effective and practical.
  • Communicate complex ideas clearly in both written and verbal formats.

Minimum Qualifications:

  • Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience.
  • 4+ years' experience gathering requirements and documenting business processes
  • Strong teamwork and interpersonal skills
  • Ability to develop effective working relationships with all levels of personnel
  • Strong client-service orientation and focus
  • Thorough attention to detail and a strong desire to deliver the highest quality solutions
  • Experience across a variety of industries

Required Experience:

  • Business Analyst/Process Consultant: 6-10 years (Required)
  • User Requirements/User Stories/Acceptance Criteria: 6 years (Required)
  • Wireframes/Mockups: 2 years (Required)
  • Communication Skills: 6 years (Required)
  • Jira/Microsoft ADO: 1 year (Highly Desired)
  • Figma or Similar Tools: 1 year (Highly Desired)
  • Process Diagram Tools: 1 year (Highly Desired)
  • 4 Days Onsite (Required)

This Job Is Ideal for Someone Who Is:

  • Analytical -- Able to assess complex business processes and identify areas for improvement.
  • Collaborative -- Works effectively with cross-functional teams and clients to achieve common goals.
  • Detail-Oriented -- Pays close attention to the specifics of requirements, processes, and documentation.
  • Adaptable-- Comfortable working in a dynamic environment and adjusting to changing project needs.
  • Communicative-- Strong verbal and written communication skills to convey technical concepts to diverse audiences.
  • Problem-Solver-- Capable of developing innovative solutions to meet client needs and improve operational efficiency.

The DNA Group maintains a drug-free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Equal Opportunity Employer: Affirmative Action/ Race/Sex/Sexual Orientation/Gender Identity/National Origin/Veteran/Disability Employer



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