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Bilingual Patient Services Coordinator

2 months ago

Greenwood, South Carolina, United States Carolina Health Centers, Inc. Full time
Position: Patient Service Representative (PSR)

Carolina Health Centers, Inc. is looking for a dedicated Patient Service Representative (PSR) to act as the primary liaison for patients, visitors, and callers at our healthcare facility. The PSR will manage various responsibilities including handling phone inquiries, scheduling appointments, and facilitating patient check-in and check-out processes.

Qualifications

  • Proficiency in both English and Spanish
  • High School diploma or equivalent experience
  • Familiarity with medical terminology is advantageous
  • Possession of a valid driver's license with a clean driving record

Essential Skills

  • Outstanding communication abilities
  • Competence in Microsoft Office applications
  • Strong organizational capabilities

Key Responsibilities

  • Deliver exceptional customer service to all patients
  • Ensure that patient information is accurately recorded in the management system
  • Execute check-in and check-out procedures efficiently
  • Manage patient referrals and maintain effective communication
  • Uphold a professional and organized work environment

At Carolina Health Centers, we prioritize values such as honesty, integrity, and mutual respect among our team members. We seek a detail-oriented individual with excellent communication skills and a commitment to patient care for the role of Patient Service Representative.