Bilingual Patient Services Coordinator

2 months ago


Greenwood, South Carolina, United States Carolina Health Centers, Inc. Full time
Position: Patient Service Representative (PSR)

Carolina Health Centers, Inc. is in search of a dedicated Patient Service Representative (PSR) to act as the primary liaison for patients, visitors, and callers at our healthcare facility. The PSR will manage essential duties including telephone support, scheduling appointments, facilitating patient check-in and check-out processes, coordinating patient referrals, and maintaining effective communication with patients.

Qualifications

  • Proficiency in both English and Spanish
  • High School diploma or equivalent experience
  • Familiarity with medical terminology is advantageous
  • Possession of a valid driver's license with a clean driving record

Essential Skills

  • Outstanding communication abilities
  • Competence in Microsoft Office applications
  • Strong organizational capabilities

Key Responsibilities

  • Deliver exceptional customer service to all patients
  • Ensure accurate and comprehensive patient data is maintained in the practice management system
  • Execute check-in and check-out protocols efficiently
  • Manage patient referrals and maintain effective communication
  • Uphold a professional and organized workspace

At Carolina Health Centers, we prioritize values such as honesty, integrity, and mutual respect among our team members. We seek detail-oriented individuals who possess strong communication skills and a genuine passion for patient care.



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