Patient Access Coordinator

3 weeks ago


Greenwood, South Carolina, United States Self Regional Healthcare Full time

Key Responsibilities:

  • Perform scheduling, pre-certification, and benefit verification to ensure seamless patient access to healthcare services.
  • Utilize independent judgment and initiative to resolve customer needs and ensure timely registration.
  • Work collaboratively with staff to understand scheduling processes and their impact on ancillary departments.
  • Conduct patient and guarantor interviews to obtain required signatures and demographic data.
  • Ensure accurate and timely entry of demographic and financial data into the EPIC system.
  • Obtain pre-certification and/or authorization to comply with insurance company policies.
  • Determine estimated patient financial responsibility through verified insurance benefits, co-pays, and deductibles.
  • Communicate effectively with physicians, nursing, clinical staff, and non-clinical staff to ensure proper patient scheduling.

Additional Responsibilities:

  • Perform all other duties as assigned by the management team.


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