Customer Service Team Member

4 days ago

Melbourne, Florida, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and supporting sales efforts.

Key Responsibilities
  • Customer Service: Provide friendly and attentive service to customers, answering questions and resolving issues in a timely and professional manner.
  • Store Maintenance: Maintain a clean and organized store environment, including merchandise displays and stockroom areas.
  • Sales Support: Assist customers with purchases, process transactions, and maintain accurate cash handling and inventory procedures.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, maintain store standards, and support company initiatives.
  • Adaptability: Be flexible and adaptable in a fast-paced retail environment, with a focus on providing excellent customer service at all times.
Requirements
  • High School Diploma or Equivalent: Required.
  • Previous Retail Experience: Preferred.
  • Excellent Communication Skills: Essential for providing exceptional customer service and working effectively with colleagues.
  • Basic Math Skills: Required for accurate cash handling and inventory procedures.
  • Ability to Work in a Fast-Paced Environment: Must be able to multitask and prioritize tasks in a dynamic retail setting.
What We Offer
  • Competitive Pay and Benefits: We offer a comprehensive compensation package, including competitive hourly wages and benefits.
  • Opportunities for Advancement: We are committed to helping our team members grow and develop their careers within the company.
  • A Fun and Supportive Work Environment: Our stores are dynamic and fast-paced, with a focus on teamwork and collaboration.

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