Partner Enablement Manager

3 days ago

Raleigh, North Carolina, United States Pendo Full time

Job Title: Partner Enablement Manager

About the Role:

The Partner Enablement Manager will spearhead organization-wide enablement initiatives, focusing on Go-to-Market teams: Sales, Solution Engineering, and Customer Success. This role will create, manage, and execute worldwide Go-to-Market (GTM) initiatives tailored for key partners to help them succeed in supporting our program, running marketing campaigns, building executive relationships, growing revenue, and shaping their GTM strategies.

Key Responsibilities:

  • Responsible for creating and delivering partner-specific enablement plans aimed at driving consistent and substantial revenue growth.
  • Effectively communicate enablement strategy and KPIs to both internal Pendo and external partner stakeholders.
  • Accountable for ensuring a smooth onboarding for new partners by providing technical training, product knowledge, and GTM support resources to ensure a seamless partnership kickoff.
  • Gather technical requirements and validate prospective partners' technical fit, ensuring a smooth onboarding and setting up partners for success.
  • Collaborate cross-functionally with product, engineering, customer success, and others to gather partner and customer feedback and escalate any issues.
  • Act as a Pendo subject matter expert and mentor by contributing relevant content, processes, and thought leadership that advance the partnership team strategy and goals.

Requirements:

  • 5 years or more of channel partner experience, enablement, or Sales Engineering in SaaS.
  • Experience creating and delivering enablement programs to multiple stakeholder groups, including GTM teams, with a proven impact to the business.
  • Solid project management skills, including planning work, managing details, keeping multiple tasks/projects on track, working with cross-functional stakeholders, and navigating ambiguity to deliver results.
  • Hands-on experience working with/troubleshooting web (HTML, CSS, JavaScript, REST APIs) or mobile technologies either in a customer-focused role or as a developer.
  • Excellent presentation and product demonstration skills adaptable to both executives and technical stakeholders.
  • Proven creative thinker that independently generates and executes on innovative ideas for how to engage learners.

About Pendo:

Pendo was founded in 2013 by former product managers who combined their heads and hearts to build something they wanted but never had as product managers – a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.

Why Join Pendo:

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital, and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

Equal Opportunity Employer:

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities, and perspectives.

Accessibility:

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require accommodation(s) for any part of the recruitment process, please send a request.

Compensation:

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits, and other reward opportunities we provide.

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