Client Service Representative

4 weeks ago


Dodge City, Kansas, United States Account Recovery Specialists Full time
Account Recovery Specialists, Inc. (ARSI) is a Kansas-based organization that provides comprehensive accounts receivable management services. With a strong focus on compassion, integrity, and technology, we have been returning millions of dollars annually to our clients since 1992. We are seeking a full-time Client Services Representative to join our team in Dodge City, Kansas. The ideal candidate will provide exceptional customer service, respond to client needs, and work with consumers to resolve account balances. Key responsibilities include analyzing account information, negotiating payment plans, and maintaining consumer accounts. Knowledge of healthcare billing processes is a plus. We offer a competitive salary, excellent benefits, and opportunities for professional development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply. Responsibilities and qualifications for the position include, but are not limited to:
  • Provide outstanding customer service, answering client and consumer questions
  • Inbound and outbound calls with consumers to discuss their accounts, including negotiating payment plans
  • Analyze account information and answer consumer, client or internal questions
  • Maintain consumer accounts and follow up on insurance and third party liability
  • Knowledge of healthcare billing processes, including understanding of insurances is a huge plus
  • Phone Experience is required
We offer a range of benefits, including health insurance, dental insurance, vision insurance, telehealth, life and AD&D insurance, short and long term disability insurance, employee assistance program, 401(k) and Roth 401(k), professional and career development benefits, dependent care flex spending account, health care flex spending account, HDHP health reimbursement arrangement, vacation, sick, and personal days, paid holidays, medical, maternity, and paternity leave, tuition reimbursement, professional development program, referral program, frequent performance reviews, years of service awards, and extra incentives including referral and signing bonuses.

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