Patient Service Representative

2 weeks ago


Columbia, Maryland, United States US Derm Support Roles Full time
Overview

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at US Derm Support Roles. This is a full-time position that will work Monday through Friday, 8:00 a.m. to 5:00 p.m.

Responsibilities
  • Perform opening and closing clinic duties, including preparing for next day scheduled appointments
  • Greet patients, check them in for appointments, and verify insurance
  • Scan documents into electronic health records
  • Maintain tidiness of waiting area and reception counter throughout the day
  • Check schedules for added, canceled, and no-show appointments throughout the day
  • Schedule follow-up appointments as needed
  • Respond to designated tasks in the electronic health record
  • Order clinic office supplies
  • Sell and track cosmetic products
  • Distribute mail
Qualifications
  • High school diploma or equivalent required
  • 1-2 years of recent medical office experience required
  • Proficient in basic computer functions
  • Ability to learn new software quickly
  • Excellent customer service, communication, and organizational skills
  • Ability to operate standard office equipment
  • Ability to type a minimum of 40 wpm preferred
  • Attention to detail
  • Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
  • Ability to respond positively to constructive feedback and direction from supervisors
  • Professional appearance and manner at all times
  • Friendly, cheerful, tactful, and polite demeanor, and compassionate and caring in dealing with others
  • Maintain confidentiality of information


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