Clinical Patient Support Representative

1 day ago


Columbia, Maryland, United States United Urology Group Full time
Job Summary

We are seeking a highly skilled and compassionate Clinical Patient Support Representative to join our team at United Urology Group. As a key member of our clinical staff, you will play a vital role in ensuring the efficient and seamless operation of our offices.

Key Responsibilities
  • Assist healthcare providers with patient examinations and procedures, maintaining a high level of professionalism and attention to detail.
  • Prepare examination rooms, ensuring they are clean and well-organized, and maintain infection control standards.
  • Record patient medical history and vital signs accurately, and administer medications and injections as directed by healthcare providers.
  • Perform basic laboratory tests and collect specimens for analysis, and maintain accurate records.
  • Provide exceptional customer service, greeting patients and visitors warmly and professionally, and addressing their inquiries and concerns in a timely and efficient manner.
  • Schedule appointments and assist with the scheduling of any additional testing directed by the physician, and verify insurance coverage and assist patients with billing questions.
  • Collect payments at time of check-in, and review patient demographics, ensuring all data has been recorded, verified accuracy, and entered into Practice Management and EHR.
Requirements
  • Minimum High School Diploma or GED required.
  • Minimum of five (5) years front office and clinical experience, preferably in Urology.
  • Proficient knowledge of Medical Terminology, ICD-10, and CPT-4 Codes.
What We Offer
  • Competitive salaries and a great work/life balance.
  • Outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more.
  • A culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff.
  • A cohesive approach to urologic care, providing patients access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies.
About United Urology Group

United Urology Group is regarded as the leading urology network in the country, with affiliates consisting of Chesapeake Urology, Arizona Urology- Phoenix & Scottsdale, Arizona Urology - Tucson, Colorado Urology & Tennessee Urology. We are committed to delivering exceptional patient care and providing a positive and supportive work environment for our employees.



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