Intake Coordinator

2 weeks ago


Rockville, Maryland, United States Community Options Full time
Job Title: Intake Coordinator

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are seeking an Intake Coordinator in Rockville, MD to coordinate and facilitate program admissions.

Responsibilities:
  • Collect and upload necessary admission documentation, such as SSA award letters, birth certificates, Medicaid cards, IDs, etc.
  • Ensure service authorizations in Therap are created and maintained to avoid loss of services and payments
  • Attend pre-placement meetings for new admissions to ensure all necessary documents are collected prior to an admission
  • Enroll and admit individuals into Therap
  • Update new residents and amendments to services in Therap
  • Assist directors with completing rep payee, room and board, eligibility determination, and other pertinent applications/contracts
  • Enter, review, and update authorizations for all PA individuals
  • Generate Attendance and ISP Data in Therap and communicate completion to the billing department
  • Work collaboratively with the billing department and regional offices for troubleshooting issues impacting billing and cash flow
Requirements:
  • Excellent verbal, written, interpersonal, and communication skills
  • Knowledge and understanding of local and regional regulatory operations
  • Knowledge and understanding of state regulations
  • Understanding and commitment to community-based support for persons with disabilities
  • Experience with intake and admissions
  • Excellent time management skills
  • Familiarity with Social Security and Medicaid
  • Working knowledge of ICD-10 codes
  • Therap experience is a plus
  • Proficiency in Microsoft Outlook, Word, and Excel
  • High school diploma or equivalent
  • Ability to establish a comfortable and supportive relationship with individuals receiving support and team members
Why Community Options?
  • Competitive insurance benefits (medical, dental, vision)
  • Paid holidays, including a birthday holiday
  • Generous PTO
  • Employee incentive and discount programs
  • 403b retirement plan
  • Incredible career growth opportunities

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