Customer Care Professional

1 week ago


Provo, Utah, United States Careers Full time
About the Opportunity

We are excited to offer a unique opportunity for a Customer Care Representative to join our growing team in Provo, UT. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients through various communication channels.

As a Customer Care Representative, you will work closely with our product manager to refine our software and gather valuable feedback from customers. This role offers opportunities to grow your career within our company, exploring roles in customer success and other departments.

Your primary responsibilities will include:

  • Supporting Client Relationships:
    • Building and maintaining strong relationships with customers through effective communication and issue resolution.
  • Customer Support:
    • Providing timely and accurate responses to customer inquiries about registration, company profiles, or the status of their information maintained by BCS.
  • App Onboarding:
    • Assisting customers in getting set up in the app with their updated profile information.
  • Technical Support:
    • Resolving customer inquiries/concerns using our various tools and creating support tickets for technical support teams when necessary.

The salary for this role is estimated to be $32,000 - $65,000 per year, based on the location and industry standards. We offer a competitive compensation package, including a performance-based bonus of 8% of sales paid monthly. Other benefits include a company laptop, medical coverage through Blue Cross/Blue Shield, and a 401(k) plan with company matching up to 4%.



  • Provo, Utah, United States Professional Recruiters Full time

    **Job Overview:** We are looking for a highly motivated and results-driven Customer Service Engineer to join our team at Professional Recruiters. As a Customer Service Engineer, you will be responsible for providing exceptional customer service and technical support to our clients across North America. The ideal candidate will have a strong background in...


  • Provo, Utah, United States Professional Recruiters Full time

    Job Title:Customer Support SpecialistEstimated Salary:$85,000 - $120,000 per yearAbout the Job:The Customer Support Specialist will be responsible for providing technical support to our North American customer base. This includes commissioning, maintenance, and training of customer site personnel in relation to our company suite of technologies.The ideal...


  • Provo, Utah, United States Professional Recruiters Full time

    About the PositionThe Customer Support Field Engineer will provide technical support to customers in North America, working closely with the Customer Service Manager to identify opportunities for further business development. This role requires a strong understanding of equipment maintenance and repair, as well as excellent communication skills to...


  • Provo, Utah, United States Professional Recruiters Full time

    About Us:At Professional Recruiters, we pride ourselves on being a leader in the recruitment industry. Our team of experts has extensive knowledge and experience in matching top talent with premier companies across various sectors. We take pride in our commitment to excellence and our passion for delivering exceptional results. If you're looking for a...


  • Provo, Utah, United States Professional Dental & Orthodontics Full time

    Opportunity for Experienced DentistsAt Professional Dental & Orthodontics, we are seeking a skilled General Dentist to join our team. Our office offers a fun and technologically advanced environment that fosters growth and innovation.Company OverviewWe have an established patient base and provide a wide range of services including Full mouth restorations,...


  • Provo, Utah, United States Utah County Full time

    Job Summary:We are seeking a highly skilled Customer Service Professional to provide exceptional service to members of the public. As a Customer Service Professional, you will be responsible for performing marriage licensing services, assisting with passport applications, and performing other statutory obligations of the Clerk's office.


  • Provo, Utah, United States Professional Recruiters Full time

    **Job Title:** Technical Support SpecialistWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Professional Recruiters. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients across North America. The ideal candidate will have a...


  • Provo, Utah, United States Professional Recruiters Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team in the North American markets. As a key member of our technical support team, you will provide expert-level technical assistance to our customers across the region.About the RoleThis is a challenging and rewarding role that requires strong technical knowledge, excellent...


  • Provo, Utah, United States Professional Recruiters Full time

    **Job Description:** Field Service Technician - Join our team at Professional Recruiters as a Field Service Technician and enjoy a rewarding career providing technical support to our clients across North America. As a Field Service Technician, you will be responsible for installing, maintaining, and repairing equipment at customer sites. The ideal candidate...


  • Provo, Utah, United States Ovation Primary Care & Hospice Full time

    We are seeking an exceptional Hospice Aide to join our team at Ovation Primary Care & Hospice. This is a rewarding opportunity to make a meaningful difference in the lives of patients and their families.Role OverviewThe Hospice Aide provides personal care under the direction of a registered nurse, ensuring the highest level of comfort and dignity for our...


  • Provo, Utah, United States Genesis HealthCare Full time

    Seeking a skilled Registered Nurse to provide exceptional patient care in our Albuquerque, New Mexico facility. As a valued member of our team, you will collaborate with healthcare professionals to deliver high-quality patient outcomes.Company OverviewGenesis HealthCare is a leading provider of healthcare services from short-term to long-term care, senior...


  • Provo, Utah, United States Park Animal Hospital Full time

    Park Animal Hospital Full-Time Veterinary TechnicianWe are seeking a highly motivated and experienced veterinary technician to join our team at Park Animal Hospital. This is a full-time position, and we offer a competitive salary based on experience.**Estimated Salary:** $55,000 - $65,000 per yearThe ideal candidate will possess excellent communication...


  • Provo, Utah, United States Professional Recruiters Full time

    About the RoleThe North American Equipment Technician will work closely with the Customer Service Manager to provide technical support to customers in the region. This role requires a strong understanding of equipment maintenance and repair, as well as excellent communication skills to effectively collaborate with customers and colleagues.Key...


  • Provo, Utah, United States Professional Recruiters Full time

    Job OverviewThe Technical Service Specialist will be responsible for providing technical support to customers in North America. This role requires a strong understanding of equipment maintenance and repair, as well as excellent communication skills to effectively collaborate with customers and colleagues.Key Responsibilities:Commissioning, fault-finding,...


  • Provo, Utah, United States Homewatch CareGivers Full time

    We are a home health company that provides care within the homes of our clients. Our team is dedicated to delivering exceptional support and assistance with daily living activities, medication reminders, meal preparation, and light housekeeping.About UsOur company values compassion, empathy, and understanding in every interaction with our clients. We believe...


  • Provo, Utah, United States Professional Recruiters Full time

    Job Summary:The Field Service Specialist is responsible for providing expert technical support to our North American customer base. This role requires a strong understanding of mechanical systems, excellent communication skills, and the ability to work in a fast-paced environment.Main Responsibilities:• Commissioning, fault-finding, repairing, maintaining,...


  • Provo, Utah, United States Chrysalis, Inc. Full time

    Job DescriptionThe main objective of this role is to transport individuals and their caregivers to appointments, activities, and other events. When not driving, you will work in clients' homes performing various tasks assigned by the company. This position requires a strong focus on Direct Support Professional Responsibilities.About Chrysalis, Inc.Chrysalis,...


  • Provo, Utah, United States Genesis HealthCare Full time

    About the RoleAt Genesis HealthCare, we're committed to providing exceptional care and support to our patients. As a Licensed Practical Nurse, you'll play a vital role in delivering high-quality nursing care while fostering positive clinical outcomes and patient satisfaction.You'll work closely with our team of healthcare professionals to evaluate patients,...


  • Provo, Utah, United States Genesis HealthCare Full time

    Transform Patient Lives as a Licensed Practical NurseWe are seeking a compassionate and skilled Licensed Practical Nurse (LPN) to join our team at Ladera Center in Albuquerque. As an LPN, you will play a vital role in delivering high-quality nursing care to our patients, ensuring their comfort, dignity, and well-being.Responsibilities:Evaluate patient...


  • Provo, Utah, United States Genesis HealthCare Full time

    Job Overview:In this dynamic role as a Registered Nurse at Genesis HealthCare, you will be part of a clinical team dedicated to delivering high-quality patient care. Your responsibilities will include conducting thorough nursing assessments, administering medications, and supervising patient care staff.About the Role:This is a full-time position located in...