Client Support Specialist
4 days ago
At Capital Credit Llc, we pride ourselves on providing exceptional customer service and support. Our team is dedicated to helping our clients achieve their goals.
Job Description
We are seeking a skilled Client Support Specialist to join our team. In this role, you will be responsible for handling customer inquiries, providing product information, and resolving technical issues.
Key Responsibilities:
- Communicate effectively with customers via phone, email, and chat
- Respond to customer complaints and concerns in a timely manner
- Develop and maintain a comprehensive knowledge base of products and services
- Collaborate with cross-functional teams to resolve complex issues
- Meet or exceed performance metrics and quality standards
What We Offer:
- A competitive salary range of $50,000 - $60,000 per year, depending on experience
- Opportunities for growth and professional development
- A dynamic and supportive work environment
- A comprehensive benefits package, including health insurance and retirement plans
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