Support Services Specialist

5 days ago


Franklin, Tennessee, United States Inception Fertility Corporate Services Full time
About the Role

In this exciting opportunity, you will have the chance to work closely with our RCM operations team to ensure seamless functionality. As an Operations Support Specialist, you will be responsible for managing multiple tasks, from payer enrollments to system maintenance, to maintain efficient workflows.

Key Responsibilities
  • Ensures Accurate Data: Updates EMR database management, ensuring accurate and up-to-date information.
  • Provides Excellent Customer Service: Offers technical support and resolves issues for internal and external stakeholders.
  • Maintains Efficient Workflows: Coordinates with teams to optimize processes and reduce errors.
  • Develops Expertise: Expands knowledge of EMR systems, workflow applications, and industry standards.
  • Serves as a Subject Matter Expert: Shares expertise with colleagues and develops training materials.

$62,000 - $72,000 per year, based on experience and location, is the estimated salary range for this position. Additionally, benefits include medical, dental, and vision plans, free basic life insurance, EAP, and long-term disability insurance, adoption assistance, fertility benefits, maternity and paternity/partner paid leave, company-paid holidays, PTO, and a 401(k) plan with a generous company match.



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