Patient Care Coordinator

6 days ago


Fort Worth, Texas, United States Serenity Healthcare, LLC Full time
About the Role

We are seeking a highly skilled Patient Care Coordinator to join our team at Serenity Healthcare, LLC. As a Patient Care Coordinator, you will play a critical role in connecting patients with life-saving treatments and providing exceptional customer service.

Key Responsibilities
  • Connect with patients via phone to understand their needs and provide support
  • Help solve problems and educate patients about TMS and Ketamine treatments
  • Coordinate with clinics to ensure seamless patient care
  • Perform other relevant duties as needed
Requirements
  • High School Diploma/GED
  • Strong customer service mindset
  • Previous experience in customer service required
  • Excellent verbal and written communication skills
  • Basic math skills
  • Well-versed in de-escalation skills and ability to connect with individuals
What We Offer
  • Accelerated healthcare career growth with rapid advancement opportunities
  • Insurance benefits (Medical, Dental, Vision) and 401K
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity's treatment options
  • Access to corporate onsite gym, game room, and other amenities

We are committed to providing a supportive and inclusive work environment that allows our employees to thrive. If you are passionate about delivering exceptional patient care and have a strong customer service mindset, we encourage you to apply for this exciting opportunity.



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