Implementation Director
1 month ago
Ganymede is a pioneering company in the life sciences industry, dedicated to accelerating breakthroughs in pharmaceuticals and biotechnology through innovative software solutions. We are seeking a highly skilled Implementation Manager to spearhead our complex implementations with clients, driving success and delivering value to our customers.
This role is a key position in our organization, requiring a strong technical background, excellent communication skills, and the ability to collaborate effectively with internal teams, clients, and external stakeholders. As an Implementation Manager, you will be responsible for:
Key Responsibilities- Client Management: Serve as the primary point of contact for clients, building strong relationships and ensuring their satisfaction with our software solutions.
- Project Management: Lead and manage end-to-end implementation projects, maintaining accurate documentation and ensuring timely delivery.
- Requirement Analysis: Collaborate with internal teams and clients to gather and analyze requirements, identifying key objectives and deliverables.
- Solution Design: Work with our scientific software engineering team to define and design software solutions, ensuring alignment with client needs and technical feasibility.
- Risk Assessment: Identify and mitigate potential risks and issues that may impact implementation timelines or project success.
- Commercial Support: Work closely with our Commercial team to translate customer requirements into services agreements for implementation.
- Continuous Improvement: Evaluate and identify opportunities for process improvement and optimization in implementation methodologies, tools, and frameworks.
This role offers a remote-first culture, with periodic reimbursed travel for team meetings. As an early employee, you will receive significant equity and enjoy a range of benefits, including unlimited PTO, best-in-class life insurance, and family leave. The salary range for this position is $120K-$150K.
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