Customer Experience Representative

7 days ago


Canton, Georgia, United States Best Buy Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As the face of Best Buy, you will be responsible for providing exceptional service to our customers, building long-lasting relationships, and recommending products and services to meet their current and future needs.

Key Responsibilities

  • Greet and engage with customers in a warm and friendly manner.
  • Use acquired skills and knowledge to recommend products and services that meet customer needs.
  • Serve as a brand ambassador by bringing your passion for the Best Buy brand, customer service, and technology together in service of our customers.
  • Assist customers with sales orders, returns, and exchanges.
  • Apply knowledge and expertise through ongoing learning and self-development.
  • Utilize available tools to stay current on skills and promotional initiatives.
  • Help execute profitable growth through critical business drive times while supporting our customer obsession.
  • Maintain merchandising and ensure the department is clean and well-stocked.
  • Work in cooperation with supervisors and associates in other departments.

Requirements

  • Ability to work in a fast-paced, team-oriented environment.
  • Flexibility to work a variety of shifts, including weekends, nights, and holidays.


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