Dispatch and Administration Support

3 weeks ago


Raleigh, North Carolina, United States Hoffman & Hoffman Inc Full time
Job Title: Dispatch and Administration Support

Estimated Salary: $40,000 - $55,000 per year

About Hoffman & Hoffman Inc.

Hoffman & Hoffman Inc. is a dynamic company that provides comprehensive building automation solutions to our clients. We are dedicated to delivering exceptional customer experiences and innovative solutions.

Job Description

We are seeking a detail-oriented Dispatch and Administration Support professional to join our team. As a key member of our dispatch and administration team, you will be responsible for coordinating service calls, managing work orders, and performing administrative tasks.

Key Responsibilities:
  • Coordinate service calls and work orders in our Viewpoint system
  • Provide exceptional customer service via phone, email, and in-person interactions
  • Assist with purchase orders, vendor management, and inventory control
  • Perform various administrative tasks, including data entry, record-keeping, and correspondence
  • Support the accounting team and serve as back-up for accounting tasks
Requirements:
  • 1-3 years of experience in customer service, dispatch, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time-management skills
  • Familiarity with building automation systems and HVAC industry a plus
Benefits:

We offer a competitive salary, medical, dental, and vision insurance, 401(k) plan, and paid time off. Our company is 100% employee-owned through an Employee Stock Ownership Plan (ESOP), which provides a unique opportunity for career growth and financial stability.



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