Residential Service HVAC Dispatcher

6 days ago


Raleigh, North Carolina, United States Emcor Inc Full time

Job Overview

The Residential Service Department at Emcor Inc is seeking a highly organized and detail-oriented Service Dispatcher to join our team. This is a full-time position with a competitive salary of $65,000 - $75,000 per year, depending on experience.

Responsibilities

  • Schedule and dispatch all Residential Service Technicians in a timely manner
  • Provide support and assistance to the Residential HVAC and Plumbing Departments
  • Check and approve labor and pricing for Residential Technicians daily
  • Organize the next day's schedule of service calls
  • Communicate with customers to obtain approval and schedule repairs
  • Manage technician paperwork procedures and ensure timely billing submission

Requirements

  • 2 years of office experience in an administrative/support role preferred
  • 2 years of dispatch experience preferred
  • Intermediate skill level with Microsoft Excel
  • Ability to multitask and work in a fast-paced environment
  • Attention to detail and organization


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