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Employee Benefits Coordinator

2 months ago

Baton Rouge, Louisiana, United States GLO Resources LLC Full time

Job Title:
Employee Benefits Coordinator, GLO Resources LLC

Schedule:
Monday-Friday, 8:00 am - 5:00 pm

Compensation:
$45,000 - $55,000+ annually (Based on Experience)

Position Overview:
As an Employee Benefits Coordinator, you will oversee designated client accounts within the Health Benefits sector.

This position requires assisting clients with inquiries regarding medical, dental, vision, and ancillary services, as well as addressing employee claim concerns.


Key Responsibilities:

  • Oversee assigned client accounts, responding to inquiries about benefits and assisting with claim resolutions.
  • Facilitate the enrollment of organizations and their personnel in selected carrier plans, ensuring seamless transitions and accurate documentation.
  • Acquire proficiency in our Agency Software, offering guidance and training to clients and internal staff.
  • Communicate effectively with clients, addressing inquiries and educating them on benefits and plan selections.
  • Maintain a professional and approachable demeanor, demonstrating patience and empathy when interacting with clients and employees of various levels.
  • Operate efficiently in a dynamic environment, particularly during peak periods with stringent deadlines.
  • Ensure office cleanliness and contribute to maintaining shared spaces.
  • Take responsibility for errors and promptly inform the supervisor.
  • Adhere to professional dress standards and collaborate effectively as part of a team.
  • Support colleagues as needed and undertake additional duties as assigned by management.
  • Other responsibilities may be assigned by management.

Qualifications:

  • High school diploma or equivalent.
  • Prior experience in account management and delivering exceptional customer service.
  • Experience in Benefits or Human Resources is essential.
  • Proficient in Microsoft Office Suite, including Excel, Outlook, PowerPoint, Office 360, and SharePoint.
  • Strong attention to detail and numerical skills.
  • Excellent communication and interpersonal abilities.
  • Capability to thrive in a fast-paced environment and adapt to shifting priorities.
  • Proactive and flexible, with a proven ability to work well in a team-oriented setting.
  • Willingness to undergo a drug screening and background check.

Employment Type:
Full-time

Benefits Offered:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience Requirements:
  • Customer service: 2 years (Required)
  • Benefits administration: 2 years (Preferred)
  • Human Resources Assistant: 2 years (Preferred)
  • Microsoft Office Products: 2 years (Preferred)
  • Office 360/SharePoint: 1 year (Preferred)

Relocation Requirement:
  • Must be willing to relocate as required.

Work Location:
In-person