Retail Operations Manager

1 day ago

Indianapolis, Indiana, United States Hibbett Retail, Inc. Full time
Job Title: Retail Operations Manager

At Hibbett Retail, Inc., we are seeking a highly motivated and experienced Retail Operations Manager to join our team. As a key member of our operations team, you will be responsible for assisting the Store Manager in controlling the assets of Hibbett I City Gear.

Key Responsibilities:
  • Assist the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities.
  • Consult with the Store Manager to determine the methods and approaches necessary to accomplish the store's goals and initiatives.
  • Uphold policies, procedures, and standards listed in the visual manual.
  • Provide knowledge and guidance to employees and customers in all departments when necessary.
  • Direct staff to ensure each department's responsibilities and standards are completed.
  • Keep the Store Manager informed about inventory movement and customer trends.
  • Assure quality customer service is maintained.
  • Perform general administrative duties as needed and is trained in the Store Manager's responsibilities.
Requirements:
  • Experience working in a retail environment, preferably in footwear and athletic apparel.
  • 1-3 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to assist in managing a team and keep up with overall goals and profits.
  • Is a self-starter, has initiative to take on important tasks without being asked.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Is a team-player, passionate about outstanding customer service and selling merchandise.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply.

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