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Wireless Sales Manager

2 months ago

Indianapolis, Indiana, United States OSL Retail Services Full time
Job Summary

We are seeking a highly skilled and experienced Wireless Sales Manager to lead our team of retail professionals in delivering exceptional customer experiences. As a key member of our team, you will be responsible for driving sales, service, and operational excellence in our stores.

Key Responsibilities
  • Lead a team of retail professionals to achieve sales, revenue, and customer experience goals
  • Develop and implement operational strategies to ensure compliance with company standards
  • Effectively communicate and participate in the achievement of sales targets, including new activations, upgrades, and accessory sales
  • Provide coaching, mentoring, and inspiration to team members on salesmanship, customer experience, and operational efficiency
  • Ensure the store is staffed appropriately and that all scheduled shifts are recorded
  • Participate in special projects as needed
Requirements
  • 2-3 years' retail and management experience
  • Experience in the wireless or electronics sectors is an asset
  • Proven ability to drive sales and service while achieving operational standards
  • Strong communication and presentation skills
  • Customer service orientation, sense of urgency, detail-oriented, problem solver, and results-focused
  • Computer aptitude with proficiency in Microsoft Office, Word, Excel, Outlook
  • Ability to work evenings and weekends
What We Offer
  • Competitive hourly pay plus uncapped commission
  • Personal in-store and online LMS training
  • Real career growth, recognition, advancement, and the chance to become an important part of a cool, fast-growing company
  • Generous employee referral program
  • Benefits such as health, dental, vision, and company 401K plan

OSL Retail Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to fostering an inclusive and accessible workplace where everyone feels valued and supported.