Technical Training Specialist

4 weeks ago


Winter Garden, Florida, United States ABC Companies Full time

Job Summary:

The Technical Trainer position at ABC Companies is a key role in our team, responsible for developing and delivering technical training to our internal technicians. This position requires a strong background in buses, automotive, or commercial vehicles, with experience in shop or fleet management skills.

Key Responsibilities:

  • Develop and deliver technical training to internal technicians on all aspects of Van Hool coaches.
  • Create schedules and present training to regional Service Center technicians across North America.
  • Work with Management to install training curriculum in the Learning Management System (LMS) for tracking, scheduling, and refreshers.
  • Investigate, analyze, track, and report on issues, and provide recommendations, suggestions, and comments in response to customer questions and concerns.
  • Manage customer relations between ABC Companies, Van Hool, and Vendors.
  • Participate in and successfully complete annual training requirements to maintain current and up-to-date knowledge on all aspects of Van Hool products.

Requirements:

  • Technical degree with an emphasis on buses, automotive, or commercial vehicles, or equivalent industry experience.
  • Experience in shop or fleet management skills.
  • Strong organizational, planning, and problem-resolution skills.
  • Skilled in routine troubleshooting and diagnostics of all major coach systems.
  • Commercial Driver's License (CDL) or ability to obtain within sixty days of employment.

Preferred Qualifications:

  • Previous experience in developing and presenting technical training in the motorcoach or heavy equipment industry.
  • Strong knowledge of current automated business systems, including Google Apps for Business, Microsoft 365, and similar programs.

What We Offer:

ABC Companies is committed to providing a work environment free of discrimination and harassment, and we are an equal opportunity employer. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.


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