Administrative Associate

2 weeks ago


Chapel Hill, North Carolina, United States UNC Health Care Full time
Job Summary

We are seeking an experienced Administrative Associate to join our team at UNC Health Care. As an Administrative Associate, you will provide administrative support to our staff and patients, ensuring the smooth operation of our office.

Key Responsibilities
  • Provide administrative support to staff and patients, including scheduling appointments, managing records, and processing payments.
  • Assist with non-routine purchases and maintain inventory of supplies.
  • Train others using verbal and written communication.
  • Perform complex scheduling of providers, staff, facilities, home care, and patients.
  • Prepare and maintain basic financial records.
  • Prepare complex forms, reports, presentations, and other documents.
  • Procure and file records, research lost or missing records, and post information to records or ledgers.
  • Register patients and complete encounter forms.
  • Collect patient payments and insurance information and make proper referrals to financial departments.
  • Represent UNC Health Care with internal and external entities in regards to budget, payments, collections, and inventory.
  • Serve as a second level of response to customer inquiries and complaints.
Requirements
  • High School diploma or GED.
  • One year of clerical or administrative experience.
  • Ability to learn and master the scheduling system.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer

UNC Health Care offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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