Medical Assistant
3 weeks ago
About the Role:
The Medical Assistant - Certified works under the direction of a licensed healthcare professional at Phoenix Children's Hospital, performing various clinical and administrative tasks for the assigned area. This position requires current and continuous certification from the American Association of Medical Assistants (CMA) or American Medical Technologists (RMA) in the field of Medical Assisting.
Clinical Responsibilities:
- Measures and records vital signs, growth parameters, medical histories, and signs and symptoms into the electronic health record.
- Communicates patient-related information to the licensed healthcare provider.
- Performs electrocardiograms, pulmonary function tests, and other diagnostic testing within the Medical Assisting scope.
- Collects laboratory specimens (including blood specimens).
- Performs point of care testing.
- Prepares and administers medications with provider authorization and adheres to all regulations, guidelines, and policies for appropriate storage, mixing, disposal, inventory, and labeling of medications.
- Performs routine screening tests.
- Assists the provider with exams.
- Removes sutures, changes dressings, applies bandages, and other first aid procedures.
- Prepares and instructs patients about examinations, diagnostic tests, medications, special diets, and health maintenance.
- Disposes of bio-hazardous materials in accordance with OSHA safety standards and hospital policies.
- Demonstrates infection control standards related to hand washing and standard precautions, ensuring that all equipment in the exam room is cleaned according to hospital policies.
- Follows PCH and OSHA safety rules and procedures at all times.
- Upholds HIPAA regulations.
Administrative Responsibilities:
- Communicates prescriptions to pharmacies.
- Processes medication refills as directed by a provider and according to hospital policies.
- Obtains prior authorizations for medication.
- Obtains prior authorizations for DME.
- Screens telephone calls and takes accurate clinical messages within the Medical Assisting scope of practice as well as in accordance with PCH policies.
- Returns patient calls with provider-directed instructions.
- Assists patients and providers in completing documentation and any other paperwork in which a provider is required to disclose and/or attest to.
- Utilizes medication reconciliation tools within EHR.
- Cleans and restocks exam rooms.
- In some clinics, may serve as an eligible witness to cycle counting and wasting of controlled substances.
- Follows appropriate legal and ethical professional conduct.
Requirements:
This position requires a continuous exhibition of professionalism, strong ethical conduct, and integrity at all times. The Certified Medical Assistant is expected to carry out the mission, vision, and values of Phoenix Children's Hospital. Interdepartmental collaboration, high standards of work performance, keeping a positive attitude, and adhering to the policies and procedures of Phoenix Children's Hospital is essential.
Remains up to date with certifications, company-mandated training, and professional development. May be required to float to other practices as needed by hospital and/or as requested by management. Performs miscellaneous job-related duties as requested.
Phoenix Children's Mission, Vision, & Values:
Mission: To advance hope, healing, and the best healthcare for children and their families.
Vision: Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research, and advanced medical education.
Values:
- We place children and families at the center of all we do.
- We deliver exceptional care, every day and in every way.
- We collaborate with colleagues, partners, and communities to amplify our impact.
- We set the standards of pediatric healthcare today, and innovate for the future.
- We are accountable for making the highest quality care accessible and affordable.
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