Medical Assistant Lead

3 weeks ago


Phoenix, Arizona, United States CommonSpirit Health Full time

Medical Assistant Lead Job Summary

Dignity Health Medical Group is a leading provider of healthcare services in Arizona, employing over 200 providers and 500 support staff across various specialties.

The Medical Assistant Lead plays a crucial role in supporting the physician's practice, ensuring seamless clinical operations, and delivering exceptional patient care.

Key Responsibilities:

  • Support the physician/provider's practice under clinical supervision
  • Prep patients for examinations or procedures, assist with procedures, and relay instructions from the physician to patients or authorized persons
  • Collect patient data, document patient concerns, messages, and care provided in the patient's medical record for the physician's review
  • Oversee day-to-day operations of the back office and perform other duties as assigned by the area manager
  • Meet or exceed telephone performance expectations consistently by answering within 3 rings and keeping abandonment rates below 5%

Requirements:

  • High School Diploma/GED
  • Graduate of a Medical Assistant Program or completion of an U.Armed Forces medical services training program
  • 6 months' experience in an outpatient setting as a Medical Assistant, with demonstrated experience with computer programs used for checking-in and scheduling patients
  • Electronic Medical Record (EMR) experience
  • Bilingual skills

About CommonSpirit Health

CommonSpirit Health is a leading healthcare provider in the United States, dedicated to delivering high-quality patient care and advancing healthcare innovation.



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