Retail Customer Experience Specialist

5 days ago


Marietta, Georgia, United States Michaels Stores Full time
About Our Store

Michaels Stores offers a unique retail experience, providing customers with a wide range of art supplies, crafts, and DIY materials. As a Store Recovery and Merchandise Coordinator, you will play a critical role in maintaining the visual appeal of our store, ensuring a positive shopping experience for our customers.

Job Summary

This is an excellent opportunity for individuals who enjoy working in a fast-paced retail environment, providing exceptional customer service, and contributing to a dynamic team. If you have a passion for creativity, customer satisfaction, and teamwork, we encourage you to apply.

Key Responsibilities
  1. Deliver fast and friendly customer service, resolving issues promptly and professionally
  2. Maintain store recovery standards, ensuring a well-merchandised and in-stock store at all times
  3. Collaborate with colleagues to achieve sales goals, implement visual merchandising displays, and maintain stockroom organization
  4. Participate in training programs to enhance skills and knowledge, stay up-to-date on new products and services
Requirements
  • Retail and/or customer service experience preferred
  • Ability to work flexible hours, including evenings, weekends, and holidays
Compensation

The estimated annual salary for this position is $38,500, based on location and experience. We also offer a comprehensive benefits package, including health insurance, paid time off, and tuition assistance.



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