Customer Experience Specialist
5 days ago
About Our Agency
We're a dedicated team of five, focused on delivering exceptional service to our customers since opening near Marietta Square in 2021. We prioritize work-life balance, offer regular team-building activities, and provide professional development opportunities through training and workshops.
We celebrate teamwork and take care of our customers, believing that when they win, we all succeed together.
Job Description
We're looking for a sales-driven individual to join our team as a State Farm Agent Associate. As a key member of our team, you will:
- Engage with the public, forging enduring customer relationships and promoting State Farm's premier insurance and financial service products.
- Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Requirements
- Genuine interest in marketing products and services that align with customer needs and preferences.
- Exceptional communication skills across all channels - written, verbal, and attentive listening.
- A people-centric mindset with a keen eye for detail.
- Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Proficiency in learning and navigating computer functions efficiently.
Benefits
- $55,000 - $80,000 per year (estimated salary based on experience and location)
- Commission-based compensation structure
- License reimbursement program
- Bonus opportunities based on performance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development programs
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